Most paintings and pillows are fairly large. Sizes are not always apparent from the photos, so please confirm the finished dimensions to ensure an item will work in your space. If you love an item, but it is the wrong size, feel free to reach out by email so we can discuss a custom quote made to your specific preferences.

All original artwork featured on this website are immediately available unless otherwise noted (e.g., if we list a painting while being framed). Due to the varied size and weight of our original artwork products, we cannot guarantee delivery dates, but customers in the continental U.S. can expect most products to arrive within 1-2 weeks of your order.

Some prints and textile products are in stock and will ship out quickly, but many are manufactured upon receipt of order. Customers can typically expect to receive such handmade stock orders within 2-3 weeks. Orders that involve custom designs may take longer depending upon the nature of bespoke services and customer approvals required.

Our products and all content on this website are provided on an “as is” and “as available” basis without warranties of any kind, whether express, implied, statutory, or otherwise. Failure to immediately complete an item placed in your shopping cart may result in that item being purchased by another customer. Should this happen to you, please reach out by email so that we can discuss the possibility of a custom order at the same price. Please understand, however, that discounted prices for Sale and Final Sale items are limited to inventory on hand, and any custom arrangement of such sale item would be at the regular price.

With handmade products, variations in color quality and size are inherent in production and are not considered manufacturing flaws, but rather, contribute to the unique quality of the handmade product. Industry standards dictate that a variance of up to +/- 4-6% is normal.

It is the buyer’s responsibility to request samples/cuttings for approval (“CFA”) if desired, and is especially recommended when ordering coordinating color textiles. Samples/CFA for bespoke production are recommended but not required.

For color matching requests, please note while we endeavor to color match as closely as possible to the intended result, exact matching is not guaranteed. We also cannot guarantee consistency of the coloring between samples shown and the final product delivered due to possible spinning, yarn, weaving, or dye lot variations. Colors also vary under different lighting and this factor should be considered when viewing samples and finished products.

All items are made and assembled by hand and therefore measurements may vary slightly from those stated or specified. It is also possible that our textile products may undergo some dimensional modifications over time depending upon climatic conditions and relative humidity, as well as the frequency and methods of cleaning by the buyer.

Our merchandise is not guaranteed against fading or shrinkage through cleaning, steaming, exposure to the sun or natural elements, or effects of wear.

Irregularities in yarn and dye lots are possible, and therefore slight variations in color, tone and texture may occur and are not considered to be manufacturing defects. We do not treat our finished fabrics for stain or fire retardancy.

If any of our available inventory is not quite right for your needs, chances are we can provide a customized product through private arrangement at little to no additional cost.

TEXTILE DESIGN

Custom color matching, other pillow sizes, fabrication into other textile products (drapery, duvet covers, tablecloths, etc.), and custom-designed fabric-by-the-yard can all be arranged through our Bespoke Services.

We can create custom fabrics to coordinate with any of our pillows. If you desire something similar to one of our pillows in another color or slightly different pattern, please reach out, as we can provide a fair amount of customization to any of our existing pillow fabrics, or we may have something suitable in our private archives. We also maintain an ever-increasing library of unpublished textile patterns that can be printed in just about any color imaginable.

CUSTOM ART DESIGN

Stacey accepts commission work if she feels that the requested parameters fit comfortably within her typical aesthetic. To assess the potential for working together on a commission piece, please email your desired dimensions, photos of the room/space where the artwork will hang, color references (color selections can be approximated to fabric samples or widely available national paint color systems (e.g., Munsell, Pantone, Sherwin Williams, Benjamin Moore, Behr, PPG, Valspar) and any inspiration photos.

We offer a trade discount on commission pieces arranged by design professionals for their projects. See our Trade & Wholesale Accounts section for more information.

Whatever your need, from textiles to art, please reach out to info@staceywarnix.com to get the conversation started.

PAYMENT TERMS

The purchase amount will be agreed by the parties and a total invoice will be sent to the customer for approval in advance. 50% of the invoice must be paid before work will begin on any custom pieces.

If work on a custom commission is not scheduled to start for more than 30 days, a 15% deposit may be required to hold the customer’s position in the work queue. This 15% counts toward the 50% payment required for work to commence. All custom/bespoke work is completed in the order that deposits are received, so timely payment of deposits is expected for the anticipated timeline to remain in place. Timeline projections are not guarantees, but the artist works hard to not overbook her schedule and stay ahead of projected timelines.

Custom/bespoke commissions are subject to a separate written agreement between the parties, including whether or not the items may be returned within a limited return window and whether any portion of scheduled payments are refundable.

GENERAL SHIPPING TERMS APPLICABLE TO ALL CUSTOMERS

Quoted delivery dates are approximate dates only.  Rush delivery is not available without separate and special arrangement at the cost of the customer. Seller shall not be responsible for any delay in delivery or failure in performance for any cause beyond seller’s control (including, but not limited to, labor disputes, failure or delay of sources to supply, transportation difficulties, accidents, fires, acts of nature or acts of God) or any event which interferes with seller’s normal business operations.

Customer must take delivery of or pick up all merchandise within 14 days of availability.  Seller is not responsible and customer is not relieved of its obligations where the customer’s situation or limitations prevent delivery. All fees for failed deliveries are non-refundable. Paid orders in seller’s possession that are not collected in excess of 12 months will be cancelled without refund.

All shipments are made F.O.B. point of origin.  If Seller arranges for delivery of the merchandise, the carrier shall be deemed the agent of Purchaser.  All claims for freight overcharge or damage to goods while in transit must be settled with the carrier. Seller shall not be responsible in any event for any damage or loss caused to the merchandise during shipment, or in storage while awaiting shipment/delivery/receipt.  Purchaser should report, in writing, any such damage or loss directly to the carrier. 

All claims against seller, including product defects, shipping shortages or errors, must be made within seven days after receipt of the merchandise.  Failure to make any claim within such period shall constitute acceptance of the merchandise and a waiver of said defects, shortages, errors, or other claims.  No claim shall be made in any event if the merchandise has been cut, hung, or treated.  Seller’s liability shall in no event exceed the purchase price and shall not include liability for shipping or delivery, labor charges incurred by the customer, or any other consequential damages.

SHIPPING — TO THE CONTINENTAL UNITED STATES

We offer free ground shipping on original artworks delivered to destinations within the continental United States. Prints and textile products are not included in free shipping. After your order is placed, we will review the items ordered and shipping destination to calculate any shipping charges requiring additional payment. As needed, we will generate an additional invoice for shipping/delivery that must be paid before we ship the order, or the original order will be canceled and refunded without shipment.

Depending on size, weight, and shipping distance, shipping and handling timelines will vary, but if you live within the continental United States, you can generally expect your item to arrive at your destination within 2 weeks, often much sooner. Oversized paintings that require crating may exceed normal timelines. Rush delivery is not available without separate and special arrangement in advance at the cost of the customer. If your circumstances require an earlier delivery, please reach out by email when placing your order so we can make alternative arrangements for you at additional cost.  We will happily hold your items while arrangements are finalized.

APO/FPO/DPO/PO BOXES — Please reach out by email or phone to place an order for delivery to APO, FPO, DPO or PO box addresses, as we are unfortunately not able to process these orders online.

SHIPPING — TO OTHER LOCATIONS

If you reside in Alaska or Hawaii, you will be able to check out with free shipping even though your order does not qualify for free shipping. Once we receive your order, we will obtain a shipping quote for your purchase and invoice you separately for the cost of your shipping. If you do not wish to pay the shipping cost, please let us know, and we will cancel and refund your order.

If you live in one of the U.S. territories, or in a country other than the United States, you will not be able to complete your purchase using this website. Don't worry…we can still ship to you.  We simply need additional time to arrange your payment and shipping options.  Please email us your shipping address and the desired product(s) so we can place your item(s) on hold while we prepare a shipping quote for your approval. We will then revise your order so that it may be completed online.

We generally are able to ship textile products to most locations. However, due to cost or size limitations, we are not always able to ship framed artwork and instead may only able to ship the canvas unframed and rolled in a specialty shipping tube. If you have selected an oversized painting that is already framed, price adjustments may need to be agreed, or an alternate painting prepared. We will work with you to find an acceptable solution, and it is for this reason, we will delay your checkout until all details are finalized. 

All customs clearance and duties are the responsibility of the purchaser.

PRODUCTS DAMAGED DURING SHIPMENT

Should a product arrive damaged, please notify us promptly upon receipt, and we will make arrangement for repair, replacement, or refund as circumstances may warrant.

FINAL SALE ITEMS

All items featured on the Final Sale / Outlet page of this website are sold “as is” and are not returnable. Please ensure size and other features are suitable for your intended purpose. Any known damage to the item will be clearly listed in the product description, and such damage shall not be grounds for a refund since the damage has been accounted for in the price listed for final sale. Final sale items that lack a damage description were in good condition at time of sale.

OTHER RETURNS

We try our best to accurately represent and describe all products and hope you will love your selections, but if you are dissatisfied for any reason, we accept returns of non-custom, in-stock products if refund is requested no later than 14 days of delivery.

Outlet or final sale items are not eligible for a refund under this policy even if they are returned.

Returns/refunds on custom/bespoke items are governed by a separately negotiated written commission agreement between the artist and the purchaser, and to the extent terms differ, the terms provided in such commission agreement shall prevail.

Shipping expenses are not eligible for refund, and, in addition, all return shipping and insurance is at the expense of the customer. To qualify for a full refund (less any applicable shipping/delivery expenses), we must receive the returned product(s) in the original, undamaged condition. If the item is used or damaged but capable of reasonable repair, we will accept the return subject to a reduction for the reasonable costs of repair, determined at our sole discretion.

If you have questions or concerns about this policy, please email us.

This website is maintained by multi-tasking, flawed humans who are prone to unintentional mistakes. We aspire to provide accuracy in all prices, shipping estimates, and other information on our website. From time to time this site may reflect errors in the prices, descriptions, availability, or images of certain merchandise, and we reserve the right to restrict orders of those items and correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice. Please help us maintain the integrity of this site by reporting any concerns you notice.

All prices listed are are in U.S. dollars and are additionally subject to any applicable taxes according to state and local laws. Availability, prices, and delivery rates are subject to change.

The amount charged will be increased to reflect any sales taxes required to be collected. We must collect sales tax from any customers located in Texas, and due to changing legal developments in this area, we may also be required, in time, to collect sales taxes from customers in other states. If you live in a location other than Texas and believe you should have been charged sales taxes, please consult your tax accountant or attorney to determine whether you should remit use tax on your purchase.

If you intend to purchase merchandise for resale, you must supply a valid Resale or Sales Tax Certificate, or without this documentation, sales tax will be applied to all orders. Signed Resale or Sales Tax Certificates are required for each state where you seek tax exemption (US customers only).